Covid Update

Delivery Service Update - Covid related

We are maintaining a high level process of ensuring orders being dispatched on time however due to Royal Mail resourcing issues, associated self-isolation and safety measures, in some locations deliveries may be disrupted. We're sorry for any inconvenience and thank you for your patience and understanding.  Stay Safe.

Shipping & Delivery

All orders over £50 will qualify for Free Shipping (Royal Mail Tracked 48). UK Only.


For UK Mainland Delivery

  • £2.95 - Royal Mail Standard 48 - 2-3 working days from date of dispatch
  • £4.95 - Royal Mail Tracked 48 - 2-3 working days from date of dispatch
  • £3.95 - Royal Mail Standard 24 - 1-2 working days from date of dispatch
  • £5.95 - Royal Mail Tracked 24 - 1-2 working days from date of dispatch

For Outside of UK Mainland Delivery

Delivery charge calculated at checkout


If a delivery time frame is offered, please be aware this is our aim and not a guarantee

Order before 12pm*** for same day dispatch (Unfortunately cannot be guaranteed).

If a delivery attempt is made by Royal Mail and nobody is home to sign for the item, the driver will leave a card for you to arrange another delivery or collection from your local Royal Mail office.

***Everything possible is done to achieve these delivery times, however, in busy periods there can sometimes be slight delays. 

*** We work extremely hard to make this happen, but at busy times this can sometimes not be possible. 


Weekend Orders

If you place an order after 12pm*** on Friday afternoon, this will be processed and shipped on the following working day. 

Bank Holidays

If you place an order on a bank holiday, this will be processed and shipped on the following working day. 

High Volume Orders

Due to Royal Mail shipping restrictions we can only ship a certain amount of perfume/aftershave in one package, therefore orders that contain more than the restricted amount will be shipped in multiple packages or via DPD


Track Your Order

If you'd like to track the delivery of your order, you can do this from the Royal Mail Track Your Item website: >>>Track My Parcel >>>

Further info can be found on our >>>Order Tracking Page>>>


Orders Placed with Items that are Currently Out Of Stock

  • Orders placed in this method will be placed on as a back order/reserved order.

  • Please Note if your order contains an item out of stock we will fulfil the order once all items are available, we do not ship part orders

  • Orders placed will be fulfilled once the item arrives back in stock, using the selected delivery option service at checkout and shipped the following working day.

  • Estimated times are provided on the item product page and once again in the checkout process. (Unfortunately these times cannot be guaranteed).

  • Products which will not arrive within the estimated time frame you will receive an updated delivery schedule by email.

***Everything possible is done to achieve these delivery times, however, in busy periods there can sometimes be slight delays. 

For any reason we cannot fulfil the order within 14 days workings from the order placed we will cancel the order and issue a full refund including any postage costs.


Pre-Orders

  • Orders placed with items that are on a scheduled release date, will be shipped the following working day.

  • Estimated times are provided on the item product page and once again in the checkout process.

***Everything possible is done to achieve these delivery times, however, in busy periods there can sometimes be slight delays. 


Event of Non-Delivery

Orders returned 'Not Called For' by Royal Mail or other courier will be refunded the cost of products only. You will be notified and the order will be cancelled. If you still require the product you will need to reorder.


Shipping Locations

Europe Destinations - Temporarily Suspended 

Brexit update: we are temporarily unable to deliver to Europe Destinations. We are working to re-enable the service as quickly as we can - please check back for updates.

Unfortunately, due to strict transport regulations introduced by the CAA (Civil Aviation Authority) we are unable to send all goods via Airmail

If your order does contain any items classified as dangerous goods such as Perfume/Aerosols/Nail Varnish/Polish this means you are restricted to the goods you can purchase but this will be shown during check-out. Delivery times are from date of dispatch, prices and delivery times vary by destination, Orders that we are unable to send via Airmail will be sent via land, some country restrictions may apply.

The countries we can ship to:

So far, we support to ship within UK, Ireland, Northern Ireland, Isle of Man, Guernsey, Jersey and European Union Countries including 

Belgium, Czech Republic, Germany, Luxembourg, Netherlands, Poland

Austria, Denmark, France, Hungary, Slovenia, Cyprus, 

Italy, Lithuania, Slovakia, Sweden

Latvia, Portugal, Slovakia 

Bulgaria, Croatia, Finland, Greece, Romania

Norway, Malta, Monaco

Switzerland, Spain, Turkey